Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

This Privacy Policy explains how QuintinusPlay Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you use our Timeline Up gaming website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Data Controller

QuintinusPlay Ltd is the data controller responsible for your personal information. Our contact details are:

3. Information We Collect

3.1 Personal Information

We collect information you provide directly to us, including:

  • Name and email address when you contact us
  • Game preferences and settings
  • Communication history with our support team
  • Newsletter subscription preferences

3.2 Automatically Collected Information

When you use our website, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Website usage patterns and analytics
  • Game performance and crash reports
  • Cookies and similar tracking technologies

3.3 Game Data

During gameplay, we collect:

  • Game scores and achievements
  • Gameplay statistics and progress
  • Leaderboard rankings
  • In-game purchases and transactions

4. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and improving our gaming services
  • Personalizing your gaming experience
  • Processing transactions and managing accounts
  • Sending important service updates and notifications
  • Providing customer support and technical assistance
  • Analyzing usage patterns to improve our services
  • Ensuring fair play and preventing cheating
  • Complying with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website performance and functionality

You can manage cookie preferences through your browser settings or our cookie consent banner. For detailed information about cookies, visit our GDPR Rights page.

6. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Consent: When you explicitly consent to sharing

7. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account Information: Until account deletion or 3 years of inactivity
  • Game Data: 2 years from last gameplay session
  • Communication Records: 3 years for support purposes
  • Analytics Data: 2 years in aggregated form

9. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at support@quintinusplay.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Staff training on data protection practices

11. Age Restrictions

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

12. Analytics and Advertising

We use analytics services to understand how users interact with our website and games. These services may use cookies and similar technologies to collect information about your usage patterns. We may also display targeted advertisements based on your interests and behavior.

13. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you visit.

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

15. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

16. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal information in accordance with applicable data protection laws. In the UK, the relevant authority is the Information Commissioner's Office (ICO).