GDPR Rights and Data Protection

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Your Rights Under GDPR

As a resident of the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). QuintinusPlay Ltd is committed to respecting these rights and providing you with control over your personal information.

2. Data Controller Information

QuintinusPlay Ltd serves as the data controller for the personal information we collect through the Timeline Up gaming services. Our contact information:

  • Company: QuintinusPlay Ltd
  • Address: 100 Maple Street, Cambridge, CB1 2JD, United Kingdom
  • Email: support@quintinusplay.com
  • Data Protection Officer: Available upon request

3. Right of Access (Article 15)

You have the right to obtain confirmation about whether we process your personal data and, if so, access to your personal data and information about:

  • The purposes of processing
  • Categories of personal data concerned
  • Recipients or categories of recipients
  • Retention period or criteria used to determine it
  • Your other GDPR rights
  • Source of data if not collected directly from you
  • Existence of automated decision-making

How to exercise: Contact us at support@quintinusplay.com with the subject "Data Access Request"

4. Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected and incomplete personal data completed. This includes adding a supplementary statement if needed.

How to exercise: Contact us at support@quintinusplay.com with the subject "Data Correction Request" and specify what information needs to be corrected.

5. Right to Erasure - "Right to be Forgotten" (Article 17)

You have the right to have your personal data erased in the following circumstances:

  • The data is no longer necessary for the original purpose
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • Erasure is required for compliance with legal obligations

How to exercise: Contact us at support@quintinusplay.com with the subject "Data Deletion Request"

6. Right to Restriction of Processing (Article 18)

You have the right to restrict processing of your personal data in the following cases:

  • You contest the accuracy of the data
  • Processing is unlawful but you oppose erasure
  • We no longer need the data but you need it for legal claims
  • You have objected to processing pending verification of legitimate grounds

How to exercise: Contact us at support@quintinusplay.com with the subject "Processing Restriction Request"

7. Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller when:

  • Processing is based on consent or contract
  • Processing is carried out by automated means

How to exercise: Contact us at support@quintinusplay.com with the subject "Data Portability Request"

8. Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes, including profiling related to such marketing.

Direct Marketing: You can object at any time to processing for direct marketing purposes.

How to exercise: Contact us at support@quintinusplay.com with the subject "Processing Objection"

9. Right to Withdraw Consent (Article 7)

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

How to exercise: Use our cookie consent banner, contact us directly, or modify your account settings.

10. Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects. If we engage in such processing, you have the right to:

  • Obtain human intervention
  • Express your point of view
  • Contest the decision

11. Cookie Management and Consent

We use cookies and similar tracking technologies on our website. You can manage your cookie preferences through:

11.1 Cookie Categories

  • Essential Cookies: Required for website functionality (cannot be disabled)
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for targeted advertising
  • Functional Cookies: Remember your preferences and settings

11.2 How to Manage Cookies

  • Use our cookie consent banner when you first visit
  • Adjust settings in your web browser
  • Contact us to modify your preferences
  • Clear cookies from your browser settings

12. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the following methods:

12.1 Contact Information

12.2 Required Information

When contacting us about your rights, please include:

  • Your full name and email address
  • Specific right you wish to exercise
  • Detailed description of your request
  • Proof of identity (if requested)

13. Response Timeline

We will respond to your requests within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension within the first month.

14. Verification Process

To protect your privacy and security, we may need to verify your identity before processing certain requests. This may involve:

  • Confirming your email address
  • Requesting additional identification
  • Asking security questions

15. Fees

Generally, we do not charge fees for exercising your GDPR rights. However, we may charge a reasonable fee or refuse to act on a request if it is:

  • Manifestly unfounded or excessive
  • Repetitive in nature

16. Limitations

Your rights under GDPR may be limited in certain circumstances, such as:

  • When processing is necessary for compliance with legal obligations
  • For the establishment, exercise, or defense of legal claims
  • For reasons of public interest
  • When it would adversely affect the rights of others

17. Data Transfers Outside the EU

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • Binding Corporate Rules
  • Certification schemes

18. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with GDPR requirements.

18.1 UK Supervisory Authority

  • Name: Information Commissioner's Office (ICO)
  • Website: ico.org.uk
  • Phone: 0303 123 1113

19. Updates to This Document

We may update this GDPR rights document from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes and update the "Last Updated" date at the top of this document.

20. Additional Resources

For more information about your data protection rights:

  • Read our full Privacy Policy
  • Review our Terms of Use
  • Visit the ICO website at ico.org.uk
  • Contact our support team for assistance

21. Quick Actions

Common requests can be handled quickly:

  • Unsubscribe from emails: Click unsubscribe link in any email
  • Delete account: Contact support@quintinusplay.com
  • Update information: Log into your account or contact support
  • Manage cookies: Use your browser settings or our cookie banner